Delivery
Important YaYa21Gold Delivery Information
As we are based in the UK, we offer 2 alternative methods of delivery if you live on the UK mainland, either Standard Delivery or Premium Next Day. Please note that for a few postcodes, we cannot guarantee a Next Day Delivery - if you are unsure, please contact us at customerservice@yaya21.co.uk or use the Contact Us form, and we will be delighted to help. Please also be aware that we cannot deliver to P.O. boxes for reasons of security
For all European, EU, North America (USA and Canada) and Rest of World we offer Standard Delivery only. Please note that if you are outside the EU you may have to pay duty and / or import charges on the goods ordered. which become payable once the goods reach their country of destination
UK STANDARD DELIVERY
3 - 4 working days, £4.99, available Monday to Saturday, except Bank Holidays.
A signature will be required on delivery, and if there is no-one in to receive the goods and sign for them, a card will be left informing you that you missed the delivery. Your parcel may be left in a safe place, or with a neighbour, in which case the card will give you full details
UK PREMIUM NEXT DAY DELIVERY (excluding Channel Islands, offshore and Scottish Highlands and Islands)
Next day overnight delivery, £6.99, available Monday to Friday, except Bank Holidays. Orders must be received by 1.00pm for Next Day Delivery
A signature will be required on delivery, and if there is no-one in to receive the goods and sign for them, a card will be left informing you that you missed the delivery. Your parcel may be left in a safe place, or with a neighbour, in which case the card will give you full details
Please note that if we are advised by our Payment Provider or any other professional adviser to conduct further investigations into the legitimacy of a payment and or any other details of a transaction, YaYa21 reserves the right to withhold delivery until we are fully satisfied that the transaction is legitimate and has been fully approved / payment fully cleared. Should fraudulent transactions take place, we will always notify the relevant authorities
EUROPE, EU AND SCANDINAVIA STANDARD DELIVERY
Standard delivery, 4 - 8 working days
The cost of delivery to EU and Scandinavian countries can vary. It is
usually £14.99, but for certain destinations, there may be a surcharge.
When you check out, our system will automatically calculate your
delivery charge against your delivery address. It is better if possible
if we delivery to a work address as deliveries can only be made Monday
to Friday. If you are not in, a card will be left telling you where to
collect your parcel, or where it has been left for you. If you have any
questions concerning your delivery, please send an email to customerservice@yaya21.co.uk
or use the Contact Us form
NORTH AMERICA (USA and CANADA) and REST of WORLD STANDARD DELIVERY
Standard delivery, 8 - 10 working days USA / Canada, 10 - 14 working days Rest of World
The cost of delivery to USA and Canada and various other destinations
worldwide can vary. It is usually £19.99, but for certain destinations,
there may be a
surcharge. When you check out, the our system will automatically
calculate your delivery charge against your delivery address. It is
better if possible if we delivery to a work address as deliveries can
only be made Monday to Friday. If you are not in, a card will be left
telling you where to collect your parcel, or where it has been left for
you
Please note that for international destinations outside the EU it
is not unusual for delays at Customs and there may be duty and / or
import charges to pay. This is totally beyond our control and we will be
able to supply no information regarding your parcel's release to you
If
you have any questions concerning your delivery, please send an email
to customerservice@yaya21.co.uk
or use the Contact Us form